Reasons: Why You Can’t Log into Orbi RBR40 via iPhone App
Orbi app is not updated and need a quick upgrade.
App username and password are incorrect.
The iPhone is not connected with the internet.
iPhone needs a system upgrade.
Satellites network is interrupting the signals so setup Orbi satellite again.
So, these were the possible reasons why you can’t access the Orbi RBR40 app ... https://orbi-satellite.com/solutions-cant-log-into-orbi-rbr40-via-iphone-app/